The Garam Group Blog
Stay current on new technology and business practices
How SD-WAN Can Fix Your VoIP Problems
Many businesses trying to modernize and “future-proof” their phone systems turn to VoIP and expect all their communication problems to disappear. VoIP has a ton of undeniable benefits but to say that it is without any problems at all would be dishonest. When a VoIP phone system works as it should, a business has a
Phishing Scam – Do you know how to spot a phishing scam?
Cyber Phishing – How do you spot a phishing scam? There are some simple ways to stay aware and stay safe when it comes to phishing scams. By looking closely at an email you can spot the most common indicators of a phishing email. Things like misspellings, checking the “From” email address and verifying
VoIP vs. Landline Phone Systems – Which is Right for Your Business?
Phone communication systems are a crucial part of any business. Those that are considering making a change have a lot to consider when looking at VoIP phone systems vs. landline phone systems. While more and more businesses are transitioning to VoIP from Analog, it’s still important to look at them critically to know which is
Upgrade Your Phone System With VoIP And Save
The modern consumer is vastly different from the average consumer just 20 years ago. They expect a lot and, when they don’t get it, they have a lot of other options they’re more than happy to explore. This is a growing trend – consumers keep expecting clearer, easier-to-use communication even from small or mom-and-pop businesses.
How to Use Track Changes in Word to Improve Document Collaboration
Microsoft Word has a very useful feature called Track Changes which allows you to show any markups, edits, changes, or comments made to a document. While this feature has long been part of Word, I find many people don’t know about it or understand how to use it. In this post, I’ll teach you how
6 Ways a Cloud Phone System Keeps Remote Employees and Offices Connected
Today, utilizing communication technology in your business is more important than ever before. Business phone systems, email, and recently video conferencing have become critical to keeping our teams connected and productive as we’ve all learned to work together while apart. If you are like many businesses, you may have multiple physical offices and employees working
Working From Home – What We Learned: 2020 Year in Review
We are about 2 weeks into 2021 and we’re all reflecting on what a crazy year 2020 turned out to be. We sure learned and experienced a lot in the past year! One of the biggest shifts we all went through was the huge surge of businesses having their employees working from home. It has
Are You Losing Customers After-Hours? 4 Tips for After-Hours Business Voicemail and Auto Attendant Greetings
Is your business losing customers after-hours? You might be if you don’t have your auto-attendant and after-hours business voicemail greetings set up properly to handle calls that come in from customers when your business is closed. Most businesses have their phone system configured to automatically play a recording if you try to call their office
Free Work From Home Transition Plan! Is Your Business Phone System Ready For COVID-19 Round Two?
COVID-19 cases are rising across the nation and here in Central NY. This weekend they had a record number of COVID cases in Onondaga county, where we work. To reduce exposure to this coronavirus resurgence, businesses are once again urged to work from home. There is a good chance that developing State & County guidance
